FAQ
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Do you accept dental insurance?
Yes! We are currently in-network with the following dental insurances: Delta Dental Premier, United Concordia, Aetna, Cigna.
More coming soon!
If you don’t see your insurance listed above, that’s okay! We also participate with Zelis, which is a network of other insurances companies - including Anthem, Metlife, United Healthcare, Humana, and many more - that allows us to see you as an in-network patient, even if we don’t have a direct contract with your insurance company. So if you don’t see your insurance listed here, just ask!
Please note - we do not accept Medicaid.
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What if you're not in-network with my insurance?
If you have a dental insurance plan that offers out-of-network benefits, it means that you’re not restricted to seeing the specific list of providers who have contracted with your insurance company. In practice, it means that you’ll be reimbursed by your insurance provider after paying us for any treatment or services rendered in our office. Please note that your insurance company’s UCR fee may be lower than ours, meaning that you may not be reimbursed in full for the fee that you pay.
While we will always try to provide a good-faith estimate for any out of pocket expenses that you may incur, ultimately it is your responsibility to understand how your insurance benefits work.
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How does dental insurance work?
Oof, good question. Part of what makes dental insurance a confusing concept is that, under most circumstances, it doesn’t work in the same way that your healthcare plan or other forms of insurance do. For this reason, it may be better to think of it as a “dental benefit plan.”
Dental benefit plans (let’s call them “DBPs”) are designed to cover (aka “pay for”) some of the costs of dental treatment. Some DBPs may cover certain procedures in full, while others may only offer partial coverage. Some procedures may not be covered at all. It’s important to understand that your dental coverage is not based on what you need or what your dentist recommends, nor does the dentist determine what is or is not covered.
Ultimately it is your responsibility to understand what your DBP covers and what it doesn’t. A DBP can make it more affordable to get the dental care that you need, but your benefits should not be the only thing you consider when deciding on your treatment.
Click here for more resources on the basics of dental insurance.
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Do I need dental insurance to be a patient?
No! Regardless of whether or not you have insurance, we’d be happy to see you!
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Do you offer financial assistance?
We participate with CareCredit, which is a service that helps patients finance treatment that they couldn’t otherwise afford to pay for up front.
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Do you see children?
We are happy to see children of all ages. However, we do not specialize in pediatric care. As such, there may be circumstances where we recommend that your child be seen by a provider who specializes in pediatric dentistry.